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Conditions
The following conditions are applicable to all reservations made. Acceptation of a reservation shall imply acceptation of these general terms. Habitat Apartments reserves the right to modify the conditions at any time, without prejudice to any rights acquired previously.
Prices
The prices of the apartments are per night and depend on the number of people staying in the apartment. All apartments have a minimum 3 night stay, except during special events when the minimum stay could be longer.
Reservation Process
You can check availability on our website or you can also send us an email requesting availability. In this case we will reply to as soon as possible, usually within 24 hours, with the available apartments and the price. Once you have selected an apartment you must fill in the reservation form. Credit Card Information is needed to guarantee your reservation against cancellations. Once you have submitted the reservation form we will send you the Confirmation Form by email including information about how to arrive to the apartment.
Cancellation
# If the client cancels within 30 days of the arrival day we charge the 40% of the total amount to the Credit Card.
# If the client cancels within 15 days of the arrival day we charge the 80% of the total amount to the Credit Card.
# Cancellation on the arrival day or no show we will charge the 100% of the total amount.
Cancellations must be notified to Habitat Apartments by email to info@habitatapartments.com and acknowledgement of receipt must be sent by Habitat.
In the case that the apartment booked cannot be provided Habitat Apartments shall offer an alternative apartment with the same quality standard, depending on availability. Habitat Apartments will not be held responsible for any costs incurred by a cancellation.
Credit card information
Your credit card shall only be used to guarantee your reservation against cancellations and in accordance with the clauses hereto. No charge shall be made to your credit card at the time of making the reservation (unless booking exceeds 1,000 euros - see below). We do not store your Credit Card Information in any Personal data file. However, the credit card will be used to cover any damage caused in the apartment during the clients' stay.
Payment
The client pays the total amount in cash Euros on the arrival day. Payment with Credit Card is possible for reservations with a total amount higher than 800 euros and is subject to a 4% charge. We only accept Visa or MasterCard. The clients have to inform us in advance if they want to pay by Credit Card.
For bookings that exceed the amount of 1,000 euros, the client shall be required to pay 30% of the total amount on the reservation date. In this case we will contact the client by email to proceed with this payment by credit card. The booking is confirmed with independence whether this deposit is required or not.
The following apartments do not allow payment with credit card at check in: Via Apartment, Unic Apartment, Marina Apartment, Olivera, Palo Alto apartments and Verdi apartments.
Arrival & Exit day
On the arrival day we can meet at the apartment from 11:00am. There will be a person waiting for you in the apartment to collect the money and give you the keys. If there is any delay on your arrival time you must notify us at least 1 hour in advance of your pre-arranged check in time otherwise there will be an extra charge of 15 euros. If we have had a vacation/check out the same day we need 3 hours to clean the apartment. In this case the client can leave the luggage in the apartment and return later when the apartment is clean and ready to enter.
For late arrivals (later than 23:00) we ask for a 30 euros fee.
On the exit day we ask guests to vacate the apartment by 11:00am. In the case that the client wants to store the luggage in the apartment later than 11:00am he must call us the day before the exit day so we can check if nobody has a check-in that same day.
The guest must leave the apartment in a clean state which means all dirty dishes/cutlery washed up and all trash/rubbish taken out and left in trash container in the street. If otherwise a penalty will be charged (taken out of damage deposit or charged on credit card).
Barcelona: Apartment Diputacio, Bruc, Calabria, Flor apartments, Gaudi 66, Gracia, Gracia Deluxe, Mar Bella apartments
# Check-in time is from 14:00 hours.
# For check-in later than 21:00 hours there is a 25 euro fee and after 23:00 hours there is a 40 euro fee.
Barcelona: For the Eixample apartments, Buenos Aires, Arc de Triomf and Sants 1 apartments:
# For check-in from 22:00 hours to 24:00 hours or from 07:00 hours to 08:00 hours there is a 20 euro fee.
# For check-in from 24:00 hours to 07:00 hours there is a 50 euro fee.
# Check out time is at 10:00 am.
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