The prices of the apartments are based per night and depend on the number of people staying in the apartment. The minimum stay depends on the arrival day, but is usually 3 nights.
To book an apartment you can check availability on our website. After selecting your dates and nº of people a list of the available apartments with the total price for the stay will be shown and the prepayment payable in advance. Once you have selected an apartment you must fill in the reservation form.
Credit Card Information is needed to guarantee your reservation against cancellations in all cases.
An advance prepayment may be required. This depends on the apartment and also on the total amount of the booking and is indicated at the time of reserving.
This prepayment is paid at the moment the booking is made and will be reduced from the total price to pay on the arrival day. Once you have submitted the reservation form and made the payment, if payment is necessary, we will send you the Confirmation Form by email including information about how to arrive to the apartment and the total amount to pay on the arrival day.
You can also send us an email requesting availability. In this case we will reply to as soon as possible, usually within 24 hours, with the available apartments and the price.
Cancellation terms depend on the apartment and are detailed in each apartment description in the conditions section. For all the apartments:
Cancellations must be notified to Habitat Apartments by email to firstname.lastname@example.org and acknowledgement of receipt must be sent to you by Habitat Apartments. In the case that a deposit has been paid this will be deduced from the cancellation fees (depending on when the cancellation takes place).
In the unlikely event that the apartment booked cannot be provided, Habitat Apartments shall offer an alternative apartment with the same quality standard, depending on availability. If the client does not agree with the alternative apartment offered and does not want to stay in any Habitat Apartments apartment, Habitat Apartment cannot ask for any cancellation fees and will refund any amount paid in advance. If Habitat Apartments cannot find any alternative within their portfolio, they will assist the guest in any way possible to find alternative accommodation with another agent but cannot be held responsible for any inconvenience or additionnal fee.
Your credit card shall only be used to guarantee your reservation against cancellations, to charge the advance payment and as damage deposit for some apartments, all in accordance with the clauses hereto. We do not store your Credit Card Information in any Personal data file. However, the credit card will be used to cover any damage caused in the apartment during the clients' stay.
The client pays the amount to pay in cash Euros on the arrival day. Payment with Credit Card is also possible depending on the apartment and could be subject to an extra charge. Detailed information about payment options is provided in apartment's conditions section and on the Confirmation Form, or if any doubt, please contact Habitat Apartments before reserving.
Arrival and departure conditions depend on the apartment and are detailed in each apartment's page in its conditions section.
On the arrival day a contract / registration form must be filled and signed including information related to the guests staying in the apartment.
We usually do not make reservations for more than one apartment in the same building. The reason is that neighbours are concerned about large groups staying in apartments due to the noise. If in doubt please contact us before reserving.
It is important to keep in mind the following rules of conduct:
# It is very important to respect the noise level (of people, music) after 9pm at night.
# Parties are strictly not allowed.
# Do not make noise on the apartment balcony or terrace (please respect neighbours' rest).
# Meetings in the landings or in the building entrance / common areas are not permitted.
# Always close the door to the street. It is important to ensure after entering or leaving that the door remains securely closed.
# Do not open the door to commercial mail.
# Ensure you securely close the balcony door / windows every time you leave the apartment and during the night.
# Do not leave trash bags in the landings, in the entrance or any common area in the building. The trash should be left in closed plastic bags in the street bin containers near the apartment.
# Smoke in the apartment is not permitted. You can use the balconies or the terrace as smoking areas, and please dispose of the cigarette butts in a bin.
Lights and Air Conditioning
# Turn off the air-conditioning and lights if you leave the apartment and use responsibly only when needed, to help preserve the environment.
# The client is obliged to employ the apartment only for the purpose for which it is intended.
# Any damage caused to the apartment or its contents has to be reported immediately to Habitat Apartments. The client shall be responsible for such damage. Any damage to the apartment shall be charged on the client's credit card.
# The client has a duty to behave in a civic manner and to respect the normal co-existence rules. In the case that these general co-existence rules are not kept, Habitat Apartments has the right to demand that the guests vacate the apartment immediately.
Pets are not allowed
On the arrival day the apartment shall be cleaned with fresh towels and bed linen provided.
On the departure day the client shall leave the apartment in a reasonable condition with all rubbish taken out and kitchen-ware cleaned. On the contrary the damage deposit will be charged to the client.
Fresh towels and linen will be provided on the arrival day. A hand towel and bath towel will be provided for each person staying in the apartment. The linen for cots is not provided.
Habitat apartment shall offer the apartment with all the amenities described. In the case that on the arrival day some of the amenities are not provided Habitat Apartments will amend this as soon as possible. If not, the client can ask for a compensation.
A damage deposit will be required in cash or by credit card. The amount varies depending on the apartment. Information regarding the damage deposit is detailed in the conditions for each apartment. Any damage to the apartment caused by the client during the stay will be discounted from the damage cash deposit. If this amount does not cover the damage caused, the client will be obliged to pay the difference. The deposit will be refundable on the exit day in the case that there is no damage. In the case that no cash damage deposit has been taken on the arrival day, the credit card used for the reservation will be used to guarantee any damage caused.
Habitat apartment shall not be liable for any inconveniences which are out of its control. Habitat Apartments cannot be held responsible for theft/damage to personal goods or accidents resulting in injury.